Opinsta Lost & Found

Main features
Record Lost and Found items with two intuitive workflows
Deal with customer enquiries in real-time
Images, dropdown, multiple choice, free text and signature options
A centralised database for employees to view and filter
Automatic algorithms which pair Lost and Found items and display as a percentage
Manage the transfer of items to other staff, locations or third party
All items record an auditable history - time, location, staff and actions
Set rules for storage expiry and recycle or donate
Create multiple locations and sub-level locations based on complexity
OPTIONAL - Integrations with CRM systems or websites

Evidence backed benefits for clients
An average of over 15% of items SUCCESSFUL reunited (3% worldwide average)
3.5x uplift in the number of reported found items from staff
£25k per annum saved on average by reallocating employee time
Improved Customer Satisfaction scores